In order to submit an item, you will first need to create a seller account by filling in some personal details. Verify your account and get immediate access to your unique dashboard where you can items to submit. You will be prompted to upload 3-4 images and briefly describe your item- brand, type, size, color and your approximate purchase price. Click ‘Add Item’ to add more items or ‘Submit’ to complete your submission. You will receive an estimated item valuation offer within 24 hours to accept or decline.
The first step is to check your seller dashboard. If there is no change or notification of an offer within 4 business days, please get in touch with the Revivify team.
You can accept the offer by logging into your dashboard. Go to your item number and click ‘Accept’. Schedule a pickup (via your dashboard) and securely package your item to be collected by our courier.
We understand that you may be worried about how you can safely get your items to our warehouse. The great news is – shipping is on us! Meaning all you need to do is make sure it is securely packaged up, and our trusted delivery partner will do the rest.
For every successful sale, Revivify charges a commission fee of 35% on your Item Valuation Price.
Ultimate Flexibility is the core at our Revivify Seller Journey. While we will hold your item at Revivify HQ for one year from the time of listing before shipping it back to you (in event of the sale being unsuccessful) We understand that there may be an occasion during the period your item is with us that you wish to make use of your item. To have your item returned to you and delisted, simply click its checkout button via your seller dashboard. Please note that you will be responsible for the shipment pick up and cost, in addition to a 5% charge of the listing price to cover Revivify for inward shipping, product photography, listing and other costs borne. To relist your item, you can log back into your dashboard at any time and reactivate your listing.
Revivify’s selling process is fully transparent. Details of your offers and submission status are available in your dashboard accompanied with invoices for your records. All shipments and pick-ups facilitated by Revivify are tracked and insured. In addition, Revivify is available by email, phone, or chat if you would like to inquire about any updates or concerns.
Absolutely! You are welcome to submit as many items as you like. As the resale market is constantly fluctuating, our offers expire after four weeks. If you would like to resubmit your item after this timeframe, click on ‘Resubmit’ next to the item in the dashboard in order to get another offer for your item.
If you are not satisfied with your offer, or if you decide you no longer wish to sell, there is
no obligation to accept our offer. You may decline your quote through your dashboard.
We welcome clothing, accessories, bags and jewellery from our brand list in a resalable
condition.
We closely examine global market data to ascertain the price at which the same or similar items are being sold. Our unique expertise allows us to price competitively, taking into consideration the brand, popularity, condition, our own inventory and how well it sells on the resale market and more.
No problem! We only collect the item once a valuation has been agreed.
We ask that you take images of the front and back of your item, including any wear and tear or damage. It is important to highlight aspects such as loose threads and missing embellishments. We also recommend choosing a spot with plenty of natural sunlight and, if possible, positioning it against a solid colour background.
We take care of the entire sales process from end to end, including the valuation, photography, website listing, buyer communication and delivery of your item. Our friendly and knowledgeable team are always on hand to answer any questions you might have, with an emphasis on making the process as seamless as possible for our buyers and sellers alike. This includes offering a free collection service within India, UK, EU, USA, UK and UAE.
Our Premium Seller Service (PSS) is available for our premium sellers in Mumbai, Delhi
and London. Contact our Revivify expert to set a date and time and our specialist will
come to your home to identify key pieces to sell, offer advice and collect the selected
items to begin your seller journey! To know more about PSS eligibility and to book an
appointment, contact our customer care team.
Once your item has been purchased, you will receive your payment almost instantly –
without fuss or back and forth communication. Please ensure your seller account is linked to PayU (India) or Stripe Connect (International) in order to receive payments.
You can contact our friendly team through your seller dashboard or by sending an email
to wecare@revivify.com
Absolutely. Revivify is a community made of independent sellers. We thoroughly screen and vet the data submitted by our sellers. Our valuation and authentication process are helmed by a team of experts who have had a vast experience in the industry. Every item on the website is listed only AFTER physically authenticating and passing our 2 step process and the item remains with us safely until it is sold.
At Revivify, our mission is to invert fast fashion and drive positive change within the
industry. In addition to aligning with the ethos of slow fashion, we are mindful to make sustainable choices across our business. From using eco-conscious packaging to taking steps to offset our own carbon footprint, we’re doing all that we can to lessen our impact on the environment.
Our partnership with Tree Nation enables us to plant a tree for every order generated in the buyers name and every time you shop with us you will have the option to sponsor the planting of an extra tree. Explore the Revivify forest here. Revivify is a guilt-free and accessible way for people to indulge their love of fashion and refresh their wardrobe while doing good for the planet. Read more about our commitment to sustainability here.
1. Use the Women, Men and Designers menu to navigate through the site. You can also shop by browsing our Blog or alphabetically by designer.
2. Once you have found an item you wish to purchase, click on the ADD TO SHOPPING
BAG button underneath each item.
3. Review the items in your shopping bag by clicking the SHOPPING BAG icon at the top of the page. You can use the REMOVE FROM BASKET link to delete items from your shopping bag.
4. Click on PROCEED TO PURCHASE to complete your order.
Register with us and you'll be able to enjoy the following benefits:
1. Track your orders and review past purchases.
2. Put in a request for bringing back the sold out items.
3. Add sold out items and products you love to your Wish List.
4. Preview our new collections and register your interest for your favourite pieces.
5. Be the first to know of the latest promotions and offers
To reset your password, follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via
email.
We accept Visa, MasterCard, American Express, Visa Debit, Visa Delta, Electron and
PayPal. All payments are processed through a secure checkout system. To ensure that
you don't experience any delays to your order, please make sure all your details are
entered correctly. If you need assistance in placing an order, you can call Customer Care on +91 - 9004390039 (from a mobile or internationally), Monday - Friday 10:0 AM - 6:00 PM
Once your order has been dispatched, we are unable to redirect your delivery to another address. To avoid any delays in receiving your order, we suggest that you provide a suitable shipping address for the specified delivery times.
Once your order has been dispatched, you will receive an email containing your air waybill number to track your package. You can also follow the progress of your delivery by signing into your account and selecting My Account followed by Order Status.
It is possible to make an order by phone. Simply call a customer care representative on +91- 9004390039. After providing us with the details of the item you wish to purchase and your billing information, we will place your order and shall send you the invoice by email to complete the payment online.
Revivify cannot accept returns on their items unless an incorrect item has been
delivered. Please refer to our Returns Policy here
You can contact our friendly team through your seller dashboard or by sending an email
to wecare@revivify.com